Privacy Policy

Last Updated: 22 August 2026

Al-Noor Jewels respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase jewellery or other products, contact us, or otherwise interact with our services.

This Privacy Policy is intended to comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Italian data protection legislation.

1. Data Controller

The Data Controller responsible for processing your personal data is:

Al-Noor Jewels
Website: anstore.it
Email: info@anstore.it
Registered Address: Via duomo, 126 Napoli, Italy

For any questions regarding this Privacy Policy or the use of your personal information, please contact us at info@anstore.it.

2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following information:

  • Full name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and purchase information
  • Products viewed or added to your cart
  • Payment and transaction information
  • Account details, if you create an account
  • Messages and information submitted through contact forms
  • IP address
  • Browser type and device information
  • Website usage and analytics information
  • Cookie and tracking information
  • Marketing preferences

We only collect information that is reasonably necessary to provide our services, process orders, meet legal obligations, and improve your experience.

3. How We Use Your Personal Data

We may process your personal information for the following purposes:

Processing and Delivering Orders

We use your personal information to:

  • Confirm your purchases
  • Process your orders
  • Arrange delivery
  • Provide order and shipping updates
  • Handle returns, refunds, exchanges, or warranty requests
  • Provide customer support

The legal basis for this processing is the performance of a contract with you.

Payments

Payment information may be processed by third-party payment providers.

Al-Noor Jewels does not normally store complete payment card details on its own servers when payments are handled by external payment processors.

Your payment provider may process your personal information according to its own privacy policy.

Customer Service

When you contact us, we may use your name, email address, telephone number, order information, and correspondence to respond to your request and provide assistance.

Legal and Accounting Requirements

We may process and retain certain personal information where required to comply with:

  • Tax regulations
  • Accounting requirements
  • Consumer protection laws
  • Fraud prevention obligations
  • Regulatory or legal requests

The legal basis for this processing is compliance with our legal obligations.

Website Security and Fraud Prevention

We may process technical information, including IP addresses and device information, to:

  • Protect our website
  • Prevent fraudulent transactions
  • Detect suspicious activity
  • Protect our customers
  • Maintain website security

This processing is based on our legitimate interest in protecting our business, website, and customers.

Marketing Communications

Where you have provided consent, we may send you information about:

  • New jewellery collections
  • Special offers
  • Discounts
  • Promotions
  • Product launches
  • Other Al-Noor Jewels news

You may withdraw your consent at any time by using the unsubscribe option included in our marketing communications or by contacting info@anstore.it.

Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.

4. Legal Bases for Processing

Under the GDPR, we may process personal data based on one or more of the following legal grounds:

  • Contract: Processing is necessary to fulfil an order or provide services requested by you.
  • Legal obligation: Processing is required to comply with applicable laws.
  • Consent: You have explicitly agreed to specific processing, such as certain marketing activities.
  • Legitimate interests: Processing is necessary for legitimate business purposes, provided your fundamental rights and interests do not override those interests.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, analyse website usage, improve performance, and, where permitted, provide personalised advertising.

Cookies may include:

  • Essential cookies
  • Functional cookies
  • Analytics cookies
  • Marketing or advertising cookies

Where required by law, non-essential cookies will only be activated after receiving your consent.

You can manage your cookie preferences through our cookie consent system and your browser settings.

For more information, please refer to our Cookie Policy.

6. Sharing Your Personal Data

We do not sell your personal information.

However, we may share information with trusted service providers where necessary to operate our business, including:

  • Payment processors
  • Banks and financial service providers
  • Shipping and courier companies
  • Website hosting providers
  • E-commerce service providers
  • IT and security providers
  • Analytics providers
  • Email and marketing platforms
  • Professional advisers, accountants, or legal advisers
  • Government authorities where legally required

These service providers are only permitted to process personal information for authorised purposes and are expected to protect it appropriately.

7. International Data Transfers

Some technology or service providers we use may process information outside Italy or the European Economic Area (“EEA”).

Where personal information is transferred outside the EEA, we take appropriate measures required under the GDPR to protect the information. These measures may include European Commission adequacy decisions, Standard Contractual Clauses, or other legally recognised safeguards.

8. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purpose for which it was collected.

Certain information relating to transactions, invoices, taxes, accounting, and legal obligations may need to be retained for longer periods as required under Italian or European law.

Marketing information will generally be retained until you withdraw your consent or object to receiving marketing communications.

When information is no longer required, we will delete, anonymise, or securely dispose of it where reasonably possible.

9. Your Rights Under the GDPR

Depending on the circumstances, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent at any time
  • Request data portability
  • Object to direct marketing
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact:

info@anstore.it

We may need to verify your identity before processing certain requests.

10. Right to Lodge a Complaint

If you believe your personal information has been processed unlawfully, you have the right to lodge a complaint with the competent data protection authority.

In Italy, the supervisory authority is the:

Garante per la Protezione dei Dati Personali

You may also contact us first at info@anstore.it, and we will attempt to address your concerns.

11. Security of Your Personal Data

We implement reasonable technical and organisational measures designed to protect your personal information against:

  • Unauthorised access
  • Loss
  • Theft
  • Alteration
  • Misuse
  • Disclosure
  • Destruction

However, no website, online transaction, or electronic storage system can guarantee absolute security.

12. Children’s Privacy

Our website and products are not specifically directed toward children under the age permitted to independently provide consent under applicable data protection laws.

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.

If you believe a child has provided us with personal information improperly, please contact info@anstore.it.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

Al-Noor Jewels is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.

14. Automated Decision-Making

We do not normally use personal information to make decisions that produce legal or similarly significant effects based solely on automated processing.

If this changes, we will provide appropriate information as required by the GDPR.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

  • Our website
  • Our services
  • Our business practices
  • Technology
  • Legal or regulatory requirements

The most recent version will always be published on this page with an updated revision date.

16. Contact Us

If you have questions regarding this Privacy Policy, your personal information, or your GDPR rights, please contact:

Al-Noor Jewels
Email: info@anstore.it
Website: anstore.it
Address: Via duomo, 126 Napoli, Italy